Shipping Information

Thank you for shopping with Colourful Designs.

Processing Time

Orders are typically processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

We deliver throughout South Africa using reputable courier services.

Estimated delivery times is 5–10 business days

Please note that delivery times are estimates and may vary depending on your location and courier operations.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address and the size of your order.

Where applicable, free shipping promotions will be clearly indicated on the website.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email where available.

Delivery Address

Customers are responsible for ensuring that the delivery address provided during checkout is accurate. Colourful Designs cannot be held responsible for delays or additional courier charges resulting from incorrect address information.

Damaged Deliveries

If your parcel arrives visibly damaged, please notify us within 48 hours of delivery and include photographs of the package and damaged products so that we can investigate the matter with the courier.

If you have any questions regarding shipping, please contact us and we'll be happy to assist.