Privacy notice

Privacy Policy

Colourful Designs values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Information We Collect

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Delivery address

  • Billing information

  • Order history

We do not store your banking or credit card information on our website. Payments are securely processed by our payment service providers.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate regarding your purchases

  • Improve our products and services

  • Meet legal and accounting obligations

Sharing Information

We only share your information where necessary, including with:

  • Courier companies for delivery

  • Payment providers to process payments

  • Service providers assisting with website operations

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyse website traffic.

You may disable cookies through your browser settings, although some website functionality may be affected.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Under POPIA, you may request access to your personal information, request corrections, or request deletion where applicable.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact page.